Simply three days earlier than the Thanksgiving 2024 vacation, Microsoft Outlook went down. On November 25, 2024, hundreds of Workplace 365 prospects reported loading points with their e mail accounts, affecting staff in varied industries. As Outlook customers look forward to an replace from the tech firm, we’ve acquired the newest info on the system-wide drawback beneath.
Is Outlook Down Immediately?
Sure, Outlook is experiencing an outage. Most customers had points loading their e mail accounts within the morning on November 25. In line with Downdetector, greater than 8,000 Outlook prospects reported outages by midday that day. It seems the outage is affecting Outlook customers across the U.S., as individuals from California to Massachusetts reported points with their accounts.
When attempting to refresh their emails on a desktop or on the Outlook app, customers noticed banners that learn “service unavailable” or “not discovered” amongst different messages. Some prospects merely had bother loading their emails.
you all newslettered too arduous for Microsoft Outlook’s coronary heart to take it pic.twitter.com/NeqGGnBxFK
— Alex Konrad (@alexrkonrad) November 25, 2024
Why Is Microsoft Outlook Having Points?
On the time of publication, Microsoft has not publicly defined the catalyst behind Outlook’s outage. To this point, it’s nonetheless unclear why prospects are having points. Outlook’s verified X account responded to a number of on-line customers in regards to the shutdown.
“Hiya, we’ve began to deploy a repair which is at present progressing by the affected surroundings,” Outlook’s X account tweeted whereas replying to a pissed off buyer. “Whereas this progresses, we’re starting guide restarts on a subset of machines which might be in an unhealthy state.”
In one other tweeted reply, Outlook famous that “the repair has reached roughly 90 p.c of the affected environments and our focused restarts proceed to progress.”
In line with Deadline, Outlook introduced that it “recognized a current change” as the reason for the outage and that Microsoft began to “revert the change” whereas “investigating what extra actions are required.”
When Will Outlook Be Restored?
It’s nonetheless unclear when Microsoft will have the ability to restore Outlook for all customers. As the corporate works to establish the issue, customers must wait. The final system-wide Microsoft outage — which was in September 2024 — took roughly a day to repair for many customers.
At round 12 p.m. ET, Outlook knowledgeable prospects through X that its “focused restarts are progressing slower than anticipated for almost all of affected customers” and that an “ETA for decision will likely be offered as quickly as out there.”